Financial Assistance Coordinator (On-Site)
$43,992–$48,984 year
On-siteAustin, Texas, United States
Job Summary
Coordinate and process Temporary Financial Assistance payments to third-party providers, reviewing requests for compliance with funder requirements and internal SOPs. Prepare bi-monthly Concur reports, upload documentation to Salesforce and HMIS, and conduct peer-to-peer Quality Assurance audits of TFA logs and client files. Perform administrative support including copying, faxing, and coordinating travel, while communicating with landlords and case managers to resolve payment discrepancies. Submit monthly VA Repository uploads and generate recurring reports, ensuring strict adherence to HUD and VA data standards. Requires a driver's license, daily vehicle use, and willingness to travel frequently.
Required Qualifications
- High School or equivalent reading and writing skills
- 6+ months experience in accounting, bookkeeping, and/or auditing
- Driver's License with clear record
- Must maintain regular and acceptable attendance
- Must have daily use of a vehicle
- Must be available and willing to travel to various locations
Desired Qualifications
- Associate's degree in accounting
- 1 year experience in accounting, bookkeeping, and/or auditing
- 6+ months experience in a heavy customer service focused environment
- 1 year experience in a heavy customer service focused environment
- Experience with HMIS
- Experience with VA Repository
- Experience in a social service environment
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