Financial Aid Specialist II

Manage Federal Direct PLUS and private educational student loans by processing applications, handling denial exemptions, and resolving data discrepancies with lending partners. Execute awarding procedures, monitor system queries for accuracy, and ensure full compliance with federal, state, and institutional regulations. Provide professional guidance and training to the Student Financial Aid Office while counseling students and parents on eligibility and application requirements. Support team operations with back-up processing and document all policies and procedures.