Finance Operations Administrator
On-siteMakati City, Metro Manila, Philippines
Job Summary
Execute daily remittance payments to merchants, ensuring correct amounts, adjustments, and netted refunds are accurately recorded. Track and manage the end-to-end refund lifecycle, including merchant follow-ups and issuing customer refunds, while preventing failure cases. Handle payment adjustment edge cases such as price changes or processing errors, updating booking records and remittances accordingly. Own the finance inbox to respond to agents and merchants regarding payment, refund, and remittance queries. Maintain accurate tracking to prevent duplicate or missed payments and ensure no untracked balances accumulate.
Required Qualifications
- Strong operational finance or payments background
- High attention to detail and reconciliation accuracy
- Comfortable working with bank accounts
- Comfortable working with payment records
- Comfortable working with spreadsheets and internal tools
- Process-driven mindset with strong follow-through
- Confident handling edge cases independently
- Clear written communication
Desired Qualifications
- Entry level accounts payable experience preferred
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