Finance Business Systems Analyst
HybridAustin, Texas, United States
Job Summary
Monitor, analyze, and troubleshoot system operations for Finance and Accounting functions, including transaction processing, reconciliations, and reporting. Design and teach teams to maintain automated workflows using AI, Excel, and enterprise tools to reduce manual effort and improve accuracy. Administer system access and roles while conducting regular audits to identify discrepancies, inefficiencies, or potential risks. Apply AI-enabled techniques for anomaly detection and predictive analysis to enhance decision-making and surface actionable insights. Maintain accurate documentation for Finance systems, processes, and controls to support audit readiness and knowledge sharing. Support month-end, quarter-end, and year-end financial closing activities by ensuring system accuracy and availability. Collaborate with Finance, IT, and Risk/Compliance teams to support integrations, workflows, and regulatory requirements including BSA, AML, and OFAC.
Required Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or a related field
- Minimum of 2 years of experience supporting finance, accounting, or financial systems
- Experience with system support, reporting, documentation, or data analysis
- Must be bondable
- Comprehensive knowledge of Finance and Accounting processes, including general ledger, reconciliations, reporting, treasury, budgeting, and financial close activities, and how these processes are supported by technology
- Knowledge of financial systems, ERP platforms, reporting tools, workflow and automation platforms used to support Finance operations
- Knowledge of internal control frameworks, segregation‐of‐duties principles, system access controls, and audit requirements within a regulated financial services environment
- Understanding of data governance, data quality, validation, and reconciliation principles to ensure accuracy and reliability of financial information
- Knowledge of automation concepts, including workflow design, exception handling, audit trails, and control points within automated Finance processes
- Working knowledge of AI‐enabled technologies as applied to Finance operations, including natural language queries, anomaly detection, predictive analysis, and pattern recognition
- Knowledge of change management practices related to system updates, process changes, and user adoption
- Familiarity with regulatory and compliance requirements impacting Finance systems, including documentation, evidence retention, and examiner support
- Strong analytical skills with the ability to evaluate processes, systems, and control effectiveness
- Advanced Excel skills, including Power Query, Power Pivot, complex formulas, and automation techniques supporting large, recurring datasets
- Strong troubleshooting and problem‐solving skills with the ability to diagnose system issues, identify root causes, and implement sustainable solutions
- Skill in process mapping, workflow analysis, and identification of inefficiencies, manual touchpoints, and automation opportunities
- Ability to design, build, and maintain automated workflows that improve efficiency, accuracy, and scalability across Finance processes
- Skill in system testing and validation, including developing test plans, executing user acceptance testing (UAT), and verifying results against business requirements
- Strong documentation skills, including creation of procedures, requirements, process flows, and control documentation that support auditability and knowledge sharing
- Effective written and verbal communication skills, including the ability to explain technical concepts to non‐technical Finance users and stakeholders
- Proficiency in tracking, prioritizing, and managing multiple requests or issues using ticketing or work‐management tools
- Ability to independently assess Finance systems and processes and recommend improvements that strengthen controls while increasing efficiency
- Ability to analyze large volumes of financial and system data to identify trends, anomalies, risks, and improvement opportunities
- Ability to balance day‐to‐day operational support with project‐based initiatives in a fast‐paced, regulated environment
- Ability to work collaboratively with Finance, IT, Risk, Compliance, and external partners to support system stability, integrations, and regulatory requirements
- Ability to adapt quickly to system changes, new tools, and evolving Finance requirements while maintaining accuracy and control discipline
- Ability to evaluate risks introduced by system or process changes and recommend appropriate mitigating controls
- Ability to maintain a high degree of accuracy and attention to detail when working with sensitive financial data and system access
- Ability to manage multiple priorities and deadlines while maintaining consistent quality and professionalism
- Ability to clearly document and communicate issues, decisions, and outcomes to support continuity, audit readiness, and stakeholder confidence
- This position is required to work frequently onsite at UFCU Plaza in Austin, Texas
- May occasionally require an adjusted work schedule, overtime, and evening/weekend hours
- Public contact position, requiring appropriate professional appearance
Desired Qualifications
- Financial services or credit union experience
- Experience with system implementations, upgrades, or process improvement initiatives
- Experience supporting ERP or Finance platforms (GL, AP, Treasury, Expense, Reporting)
- Experience with system testing, release coordination, or ticketing systems
- Experience supporting audit or regulatory exam requests related to Finance systems (documentation, evidence, walkthroughs)
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