File & Operations Support Specialist
$31,200–$31,200 year
On-siteLancaster, Pennsylvania, United States
Lancaster, Pennsylvania, United StatesOn-siteFull Time$31,200–$31,200 yearSmall
Full TimeSmall
Job Summary
Catalog, organize, and file physical and electronic client documents while retrieving files for attorneys and paralegals. Process incoming mail by scanning, uploading to iManage, and managing daily mail procedures, including outgoing package shipping via FedEx, UPS, and USPS. Perform front desk coverage, answer phone calls, route emails, and enter billable time into Clio. Coordinate with vendors for file storage, manage office supplies inventory, and handle facilities requests. Travel to satellite offices to maintain consistent filing and mail procedures across firm locations.
Required Qualifications
- High school diploma or equivalent
- Prior experience in a law firm or professional office environment
- High energy and genuine enthusiasm for achieving five-star internal and external client service
- Strong organizational and time-management skills
- Ability to work independently and in a team setting
- Ability to handle confidential and sensitive information with discretion
- Ability to manage multiple tasks and prioritize workload effectively
- Proficiency with office equipment and document management systems (iManage, scanners, copiers)
- Ability to communicate effectively with Attorneys, Paralegals, Administrative Support Staff and Management as needed
- Basic computer skills, including Microsoft Office
- Ability to lift and move files and boxes as required
- Must be a team player with a friendly and welcoming attitude, with a spirit to serve
- Ability to travel between firm offices as needed
Desired Qualifications
- familiarity with Clio
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.