File Management Officer

File Management Officer in the Personal Injury team based in Melbourne, VIC. You will arrange independent medical examinations for injured workers, coordinate administrative tasks and communication between injured workers and medical professionals, maintain accurate file notes and support cataloguing, liaise with and resolve claim-related customer queries, and provide administration assistance to consultants. Requires highly accurate data entry, strong MS Word/Excel skills, ability to work at a fast pace, and good written and verbal communication, with the ability to work in a team and adapt to changing business needs. Emphasizes customer-focused service, flexible hybrid work arrangements, and opportunities for development and global mobility.