File Clerk Supervisor
$68,000–$74,000 year
On-siteLos Angeles, California, United States
Job Summary
Supervise all HOPICS File Clerks and oversee file room operations across all locations, including sites without assigned clerks. Conduct regular inspections and audits to verify compliance with HIPAA, 42 CFR Part 2, and agency requirements for locked doors, labeling, and document elimination. Manage staff schedules, train new hires, and coordinate substitute coverage while reviewing timesheets and enforcing sign-in/out protocols. Process Release of Information requests, coordinate offsite storage pick-ups, and prepare compliance reports for the Senior Manager. Handle missing or mishandled materials, implement corrective action plans, and facilitate team meetings. Perform hands-on filing, retrieval, and scanning duties as needed to support staffing gaps. Work a flexible schedule with travel between sites and offsite archives, potentially working overtime or weekends.
Required Qualifications
- Associate degree
- Bachelor's degree
- 3 years records management experience
- Minimum of two (2) years of experience in file/records management, medical records, or a related administrative role
- At least one (1) year in a lead or supervisory capacity
- Working knowledge of HIPAA
- Working knowledge of 42 CFR Part 2
- Working knowledge of other client confidentiality regulations
- Demonstrated ability to train, coach, and supervise staff across multiple sites
- Valid CA Driver License
- Background check
- Employment eligibility verification
- Ability to lift and/or carry 50 to 75 pounds
- Ability to move continuously during work hours
- Ability to handle interruptions
- Ability to process information, think, and conceptualize amid constant distractions, interruptions, and uncontrollable changes in priorities/work schedules
Desired Qualifications
- Experience in homeless services
- Experience in healthcare
- Experience in behavioral health
- Skilled at utilizing computer programs including but not limited to Word, Excel, Access, Google Sheets, and electronic health record (EHR) systems
- Strong organizational skills
- Strong communication skills
- Strong problem-solving skills
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.