File Build Technician
$45,000–$50,000 year
On-site · Dallas, Texas, United States
Job Summary
Configure terminal, gateway, and point-of-sale system setups based on requests received via Celero's ticketing system and emails. Build terminal files or complete Value Added Reseller (VAR) forms based on requests. Ensure setups are completed accurately. Update tickets with proper status and details. Develops knowledge of terminal, gateway and point of sale products and services offered by Celero. Collaborate with clients and team members to address required changes, resolve questions, and handle concerns effectively. Stay informed about Celero’s products and services by participating in job-related classes and webinars. Perform other duties as assigned.
Required Qualifications
- 2+ years in a similar role or technical support position within the merchant services industry.
- Strong attention to detail to ensure accuracy in configurations and documentation.
- Adaptability to manage evolving client needs and technology updates.
- Able to navigate ambiguity, while exploring innovative solutions and driving business impact.
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.