Field Technician
HybridMile End, South Australia, Australia
Job Summary
Perform calibrations, verifications, testing, preventative maintenance, and repairs as requested by customers and instructed by the Field Team Leader. Ensure all calibrations follow documented procedures, submit accurate reports, and coordinate internal equipment maintenance. Resolve first-line customer queries, assist with pricing and quoting, and contribute to monthly invoiced work targets while delivering on company KPIs and QA standards. Manage company assets, including laptops and phones, and report any accidents or damages immediately. Complete risk assessments, JSA, and SWMS as appropriate. Work autonomously across South Australia with occasional interstate travel, adhering to normal working conditions and overtime as required by the business.
Required Qualifications
- Formal Electrical and or Electronics qualifications- diploma or equivalent
- Ideally knowledge of calibration industries-familiar with NATA and Traceable calibration
- Basic computer applications e.g.Word, Excel, PowerPoint etc.
- Strong organisational skills and ability to stick to agreed deadlines
- Flexibility and a team-based approach to tackle workload day-to-day
- A passion for continuous improvement
- Ability to work autonomously
- An open mind and "can do "and solution focused attitude
- Professional presentation and approach to the job, colleagues and clients.
- Professional level of written and verbal communication skills.
- Excellent customer service skills.
- Dedication to building long lasting relationships with customers and stakeholders
- Dedication to exceeding sales targets in the budget
- Able to work autonomously daily and manage time effectively.
- Excellent communication between all stakeholders
- Mechanical and computer aptitude
- Punctual
- Normal working conditions, OT as required by the business
- Frequent stays in hotels for job duration
- Working across South Australia and occasionally interstate on customer sites.
- The successful candidate must have working rights within Australia.
Desired Qualifications
- Ideally knowledge of calibration industries-familiar with NATA and Traceable calibration
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