Field Technical Manager - Smoke, Fire, & Gym Equipment Products
On-siteSpiceland, Indiana, United States
Job Summary
Provide technical support to customers, architects, engineers, contractors, and internal sales teams for smoke containment, fire-rated, and gym equipment products. Conduct product training and certification programs, assist with project design reviews, specification development, and installation troubleshooting. Represent Draper at trade shows and conferences while serving as the primary point of contact for technical inquiries. This role requires frequent domestic travel (30–50%) including overnight stays and hands-on work with installers using ladders or man lifts. Minimum of 3–5 years of experience in construction, fire/life safety, or building systems is required, with a strong understanding of construction documents and schematics.
Required Qualifications
- Minimum of 3–5 years of experience in the construction, fire/life safety, building systems, gym equipment technical support or related technical industries
- Strong understanding of construction documents, specifications, and project coordination
- Ability to interpret technical drawings, wiring diagrams, and system schematics
- Excellent verbal, written, and presentation skills
- Ability to work independently within a remote environment while collaborating effectively across departments
- Demonstrated ability to build and maintain professional relationships with customers, consultants, architects, engineers, and contractors
- Proficiency in Microsoft Office and CRM systems
- Willingness to work hands-on with installers during project installation phase, which may involve climbing ladders or using man lifts
- Ability to travel approximately 30–50% of the time throughout North America
- Overnight stays are required
Desired Qualifications
- Experience with smoke containment systems, fire-rated products, life safety systems, or building automation is strongly preferred
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