Field Support Telecom Engineer
$50,000–$55,000 year
Remote · New York City, New York, United States or US
New York City, New York, United States or USRemoteFull Time$50,000–$55,000 yearMid LevelAssociates DegreeUnknown
Type
Full Time
Level
Mid Level
Education
Associates Degree
Company size
Unknown
Job Summary
Join a rapidly growing VoIP services provider as a Field Support Telecom Engineer. Ensure seamless telecommunications operations, installation, and maintenance with hands-on technical expertise in various environments. Requires degree in related field, technical skills, and excellent customer service.
Required Qualifications
- An Associate's or Bachelor's degree in Telecommunications, Electronics, Electrical Engineering, or a related technical field, or equivalent work experience.
- Hands-on experience in telecommunications field support, network operations, or a similar role.
- Strong knowledge of telecommunications technologies and protocols (e.g., VoIP, SIP, TCP/IP, MPLS), network hardware (routers, switches), and physical infrastructure (fiber optics, structured cabling, RF systems).
- Excellent analytical and problem-solving skills with a proven ability to diagnose and resolve complex technical issues efficiently.
- Experience using network analysis and testing tools such as OTDRs, Wireshark, or fiberscopes.
- Exceptional customer service, communication (verbal and written), and interpersonal skills.
- A valid driver's license and willingness to travel frequently within the assigned territory or to various project locations.
- Ability to perform physical job requirements, including lifting objects up to 50 lbs, climbing ladders or towers, and working in various indoor and outdoor environments.
Desired Qualifications
- Relevant industry certifications such as CompTIA Network+, CCNA, CCNP, or equivalent vendor-specific certifications.
- Experience with specific base station vendors (e.g., yealink,) or enterprise wireless platforms.
- Familiarity with robotic or IoT systems that rely on wireless communication in industrial environments (e.g., logistics, manufacturing)
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.