Field Support Representative II
On-siteIrving, Texas, United States
Job Summary
Receive, sort, and deliver incoming mail and packages while wrapping, sealing, and dispatching outgoing items according to postal regulations. Process overnight shipments for carriers like FedEx and UPS, logging all items for accuracy. Manage copy supplies, monitor inventory, and operate photocopiers, faxes, and scanners to produce and deliver bound copies. Perform administrative duties including answering phones, greeting visitors, and preparing shipping documents. Maintain complete logs of all activities and generate reports to measure productivity and billing charges. This role requires heavy travel up to 75% and involves occasional tasks such as setting up conference rooms, moving furniture, and performing minor machine maintenance.
Required Qualifications
- High school diploma or equivalent
- 1-3 years' experience working in a mailroom or professional office environment
- Capable of performing the basic job functions under general direction
- Basic knowledge of metering, weighting, logging and other shipping procedures
- Basic computer skills
- Ability to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction
- Excellent customer service, professional attitude and appearance
- Ability to work overtime & meet deadlines
- Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically
- Must be able to lift and/or move up to 50lbs
- Must have reliable public transportation or a clean driving record and a personal vehicle
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