Field Support Representative I
$39,520–$41,600 year
On-siteMinneapolis, Minnesota, United States
Job Summary
Receive, sort, and deliver incoming mail and packages while wrapping, sealing, and dispatching outgoing items according to postal regulations. Process overnight shipments with carriers like FedEx and UPS, log all items for accuracy, and secure signatures for deliveries. Operate fax machines, estimate copy runtimes, check print quality, and perform minor maintenance on copiers and scanners. Distribute supplies, monitor inventory, and prepare outgoing items for shipping. Provide reception duties, answer phones, and move boxes or furniture as directed. Prepare reports to measure productivity and billing charges. Up to 75% travel required; personal vehicle or public transportation necessary. High school diploma and 1-3 years of mailroom experience needed.
Required Qualifications
- High school diploma or equivalent
- 1-3 years' experience working in a mailroom or professional office environment
- Capable of performing the basic job functions under general direction
- Basic knowledge of metering, weighting, logging and other shipping procedures
- Basic computer skills
- Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction
- Excellent customer service, professional attitude and appearance are a must
- Ability to work overtime & meet deadlines
- Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically
- Must be able to lift 50 lbs
- Must have reliable public transportation or a clean driving record and a personal vehicle
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