Field Support Representative
$65,000–$65,000 year
On-siteOklahoma City, Oklahoma, United States or Tulsa, Oklahoma, United States
Job Summary
Conduct daily in-store visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T. Observe seller interactions, provide feedback, and build relationships with store management while supporting staff on product knowledge and customer experience best practices. Monitor store conditions, inventory, and promotional execution using mobile field tools to identify and escalate operational issues or training needs. Participate in territory planning, route optimization, and regional team calls as needed. Visit a minimum of five stores daily, manage program logistics, and complete administrative responsibilities while adhering to supplier policies and budget constraints.
Required Qualifications
- 1–3 years of experience in field operations, retail support, or territory management
- Strong interpersonal and communication skills with a service-oriented mindset
- Highly organized and self-motivated, with the ability to manage a daily route independently
- Proficient in using mobile apps and reporting tools for field documentation
- Reliable transportation and flexibility to travel within the assigned territory
- Competitive spirit to drive goal achievement
Desired Qualifications
- Experience in wireless, telecom, or consumer electronics retail environments
- Familiarity with field reporting platforms like Repsly or Salesforce
- Bilingual (Spanish/English) is a plus
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