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Platinum SecurityPosted 44 months ago

Field Supervisor

On-siteLos Angeles, California, United States

Full Time

Job Summary

Supervise guarding operations at multiple sites by inspecting client locations, ensuring post orders are followed, and covering vacant posts as needed. Coach and train security officers, assign work, and initiate corrective action for quality issues while responding to incidents. Coordinate scheduling, staffing, and equipment with Branch management, review reports for accuracy, and assist with payroll and billing. Maintain a professional environment in compliance with laws and company policies, adapting to various sites and changes in procedures.

Required Qualifications

  • Must be at least 18 years of age
  • Must have a reliable means of communication (i.e., pager or phone)
  • Must have a reliable means of transportation (public or private)
  • Must have the legal right to work in the United States
  • Must have the ability to speak, read, and write English
  • Must have a High School Diploma or GED
  • Must be willing to complete the GED program within six months
  • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation
  • Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey
  • Must undergo and meet any mandatory licensing requirements for Security Officers
  • Must have the ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
  • Must have the ability to track and maintain schedule assignments
  • Must be an effective team member
  • Must be able to maintain professional composure when dealing with unusual circumstances
  • Must have courteous telephone manner
  • Must be able to adapt to various sites and changes in post procedures
  • Must be able to write routine correspondence, including logs and reports
  • Must have good organizational skills
  • Must have strong customer service and results orientation
  • Must have strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures
  • Must have the physical and mental capacity to perform effectively all essential functions
  • Must have the ability to handle multiple tasks concurrently
  • Must have close vision, distance vision, and ability to adjust focus
  • Must have the ability to see, hear, speak, and write clearly in order to communicate with employees and clients, observe and report incidents, and direct others
  • Must have the ability to maintain composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations
  • Must be able to direct and discipline staff in a positive manner
  • Must be able to work overtime without advance notice
  • Must be able to lift and/or move up to 10 pounds and occasionally up to 25 pounds
  • Must be able to climb stairs and walk up inclines and on uneven terrain
  • Must be able to reach with hands and arms, stoop, kneel, crouch and crawl
  • Must be able to use vehicle for the performance of duties
  • Must be able to perform stressful and physical activity
  • Must be able to work in environments or under conditions that require the use of protective gear and devices
  • Must be able to handle sensitive and confidential information

Desired Qualifications

  • 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Knowledge of security operations and procedures
  • Knowledge of supervisory practices and procedures
  • Ability to provide positive direction and motivate performance
  • Understanding of a variety of security and safety devices and controls
  • Ability to be an effective team member
  • Ability to maintain professional composure when dealing with unusual circumstances
  • Courteous telephone manner
  • Ability to adapt to various sites and changes in post procedures
  • Ability to write routine correspondence, including logs and reports
  • Good organizational skills
  • Strong customer service and results orientation
  • Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures

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