Field Supervisor
On-siteNew York, United States
New York, United StatesOn-siteFull Time
Full Time
Job Summary
Lead a team of field technicians by checking in and out daily, reviewing timecards, and managing route logistics to minimize inefficiencies. Perform quality control on services, conduct ride-alongs, and provide hands-on training while occasionally stepping in to cover short-staffed periods. Own territory success by addressing client complaints, auditing payroll, and identifying opportunities to sell additional products. Maintain strict safety compliance, ensure proper equipment availability, and participate in night-time emergency phone duty on a rotation.
Required Qualifications
- High School Degree or GED Equivalent
- Clean driving record and valid driver's license
- NY Commercial Pesticide Applicator license
- Proven experience in Pest Control
- former management or supervisory experience in a service industry
- Must possess and demonstrate the following combination of knowledge, skill and ability to perform the essential functions of this position, with or without reasonable accommodation
- Excellent communication skills, both verbal and written, with the ability to clearly convey ideas and instructions to team members, clients, coworkers, and management
- Strong leadership skills, with the ability to motivate and inspire team members, delegate tasks effectively, and provide constructive feedback and coaching
- A proactive and positive attitude, with the ability to take initiative, solve problems creatively, execute, and adapt to changing situations
- Excellent organizational and time-management skills with the ability to prioritize tasks and manage multiple projects simultaneously
- A commitment to developing and supporting team members through ongoing training and mentorship, with a focus on fostering a positive work culture and promoting professional growth and development
- The ability to train and teach others effectively using proper protocols and best practices, with a focus on ensuring understanding and competency among team members
- A customer-focused mindset, with a dedication to providing exceptional service and meeting or exceeding customer expectations
- Must maintain a professional appearance by adhering to company uniform policy
- Facial hair must be neat and well-groomed or you must be clean-shaven due to health and safety purposes
- Participate in night-time emergency phone duty during the week and evenings on weekends, this can be done on a rotation or volunteer basis
- The ability to lift/push/pull/carry up to 50lbs unassisted
- Ability to climb stairs frequently while carrying equipment and supplies
- Comfortable and able to stop, kneel, crouch or crawl through enclosed spaces for long periods of time
- Safely use a ladder within the manufacturer's weight capacity
Desired Qualifications
- former management or supervisory experience in a service industry preferred
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