Field Services Technician
On-siteNewtown, Connecticut, United States
Newtown, Connecticut, United StatesOn-siteFull TimeHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Answer incoming calls, transfer callers, or take messages. Greet and direct visitors to the appropriate person or department. Greet and direct visitors to the appropriate person or department. Process incoming and outgoing mail, including returning coolers via Fed Ex. Review chain of custodies for accuracy and file in numerical order. Type, file, fax, copy, and scan documents. Fold, stuff, and mail reports, marketing information, or other mailings. This role supports the project management department at ALS, a global leader in scientific testing providing solutions across 60 countries.
Required Qualifications
- Strong Customer/Client interaction skills and experienced in client contact
- Proficient English verbal and written communication skills with the ability to communicate well with staff, management and clients in a professional manner
- Strong computer skills with knowledge in Excel, Microsoft Word, and other industry specific software
- Multi-tasked, organized, detail oriented, and possess excellent problem-solving capabilities
- good time management capabilities
- High school education or equivalent
- Minimum of 2+ years of experience working in an office environment or similar position
- The ability to speak and hear clearly while communicating with staff, management, and clients
- Ability to sit and/or stand for 100% of an 8-hour day
- Dexterity in hands and fingers to operate computer and other equipment
- Average vision and ability to see to read reports and operate equipment
- Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa
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