Field Services Representative I Install - Indirect
$47,840–$52,000 year
On-siteCottage Grove, Minnesota, United States
Job Summary
Investigate and examine company building workmanship and products on customer sites to resolve complaints regarding quality and reliability. Recommend or approve replacement and repair of defective products based on efficiency and cost-effectiveness guidelines. Negotiate third-party repairs, inspect completed work for quality adherence, and plan daily productivity goals. Observe safety procedures to prevent injury and recommend improvements where necessary. Travel to customer locations using a valid driver's license, lifting up to 25 pounds frequently and 80 pounds occasionally. Perform duties in both office and outdoor construction environments with temperature and weather variations. Entry-level position with on-the-job training available.
Required Qualifications
- High school diploma or General Education Degree (GED), or equivalent combination of education and experience
- Knowledge of company products
- Knowledge of company product pricing, discount and estimating formulas and guidelines
- Strong attention to detail
- Knowledge of basic math and measurement skills
- Good communication and interpersonal skills
- Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
- Valid Driver's License
- Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds
- Must be able to walk on uneven ground of a potential customer construction site
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