Field Services Representative I Install - Indirect
$37,440–$58,240 year
On-siteFredericksburg, Virginia, United States
Job Summary
Investigate and examine company building workmanship and products on customer sites to resolve quality and reliability complaints efficiently. Recommend replacement or repair of defective products based on service guidelines, negotiate third-party adjustments, and inspect completed work for adherence to standards. Plan daily productivity goals and strictly observe safety procedures to prevent injury during site visits. Requires a valid driver's license, ability to lift up to 80 pounds, and proficiency in Microsoft Office and ERP systems. Entry-level trainee position with on-the-job training available.
Required Qualifications
- High school diploma or General Education Degree (GED), or equivalent combination of education and experience
- Knowledge of company products
- Knowledge of company product pricing, discount and estimating formulas and guidelines
- Strong attention to detail
- Knowledge of basic math and measurement skills
- Good communication and interpersonal skills
- Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
- Valid Driver's License
- Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds
- Must be able to lift 25 pounds frequently
- Must be able to lift 80 pounds on occasion
- Must be able to walk on uneven ground of a potential customer construction site
- Must be able to work in typical office environment
- Must be able to work in outside locations with temperature and weather variations
- Must be able to drive to customer locations
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