FIELD SERVICE TECHNICIAN – WASHINGTON, D.C. AREA
$49,920–$60,320 year
On-siteHarrisburg, Pennsylvania, United States
Job Summary
Install, maintain, troubleshoot, and repair electro-mechanical equipment at hospitals, laboratories, and industrial sites across the Washington, D.C. metro area. Perform preventive maintenance and corrective repairs on medical, diagnostic, and OEM devices, diagnosing failures to the field-replaceable unit, module, board, or component level using digital multimeters and diagnostic tools. Replace failed circuit boards, power supplies, wiring harnesses, sensors, and mechanical assemblies while following service manuals and safety protocols. Complete accurate service reports documenting problems, parts used, and test results, then communicate professionally with customers and internal teams. Manage travel schedules, customer appointments, and tools independently while traveling up to 80% of the time, including overnight and airline travel. This field-based role requires hands-on equipment installation, troubleshooting, and customer interaction, distinguishing it from remote IT support.
Required Qualifications
- Associate degree
- At least one year of professional hands-on experience in field service, equipment repair, medical equipment service, industrial maintenance, electronics repair, installation, automotive diagnostics, appliance repair, or another electro-mechanical technical role
- Experience servicing electro-mechanical products
- Experience troubleshooting equipment to the FRU, module, board, part, or component level
- Experience working with complicated wiring harnesses, connectors, sensitive electronic components, equipment modules, or mechanical assemblies
- Professional experience using a digital multimeter
- Familiarity with service tools such as a vacuum or pressure meter, frequency counter, power supply, oscilloscope, or comparable diagnostic equipment
- Ability to read and follow technical manuals, diagrams, service procedures, SOPs, and safety instructions
- Strong service-documentation and customer-communication skills
- Ability to work independently at customer locations
- Valid driver's license and reliable personal vehicle
- Ability to meet applicable work-related automobile-insurance requirements
- Ability to travel up to 80%, including overnight travel, early departures, late returns, and changing customer schedules
- Ability to perform the essential functions of the position, with or without reasonable accommodation, including lifting up to 50 pounds and performing hands-on field work
- Willingness to complete the required Human Performance Test
- Windows 10 and Windows 11 navigation
- File and folder management
- Task Manager
- Event Viewer and system logs
- Command Prompt or PowerShell
- ping, ipconfig, and tracert
- Static IP versus DHCP configuration
- Basic IP address, subnet, gateway, DNS, and network-adapter settings
- Remote Desktop or another approved remote-support tool
- Managing service reports, photographs, manuals, diagnostic files, and customer documentation
Desired Qualifications
- Medical-device, diagnostic, laboratory, industrial, manufacturing, optical, or OEM equipment service
- Optical-product experience
- FRU-, module-, board-, part-, or component-level troubleshooting
- Experience replacing circuit boards, sensors, motors, power supplies, wiring, connectors, harnesses, or assemblies
- Experience using a vacuum or pressure meter, frequency counter, oscilloscope, bench power supply, cable tester, or diagnostic tester
- Command Prompt or PowerShell experience
- BMET, electronics, electrical, automotive, aviation, robotics, mechatronics, industrial-maintenance, or military technical training
- Hospital, laboratory, controlled-environment, or professional customer-site experience
- Strong Microsoft Word, Excel, work-order, and service-reporting skills
- Experience independently managing frequent travel and changing service schedules
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.