FIELD SERVICE TECHNICIAN
On-siteLenexa, Kansas, United States
Job Summary
Start up and troubleshoot S&L equipment in the field, communicating with customer personnel and internal teams during diagnostics. Train client staff on equipment operation and maintenance, then prepare detailed field reports and expense/start-up reports. Act as a technical resource for internal departments and customers, answering correspondence and assisting other engineers as needed. Minimize warranty and back charges while maintaining neat work areas and vehicles. Requires extensive travel (70% annually), ability to work non-traditional hours including evenings and weekends, and a valid driver's license. Based on a global customer base with tens of thousands of installations worldwide.
Required Qualifications
- High school graduate or GED
- 2 – 4 years' experience in equipment servicing and troubleshooting
- Must have valid driver's license and U.S. passport (or ability to possess a passport)
- Ability to occasionally lift, carry and/or drag up to twenty-five (25) pounds if necessary
- Ability to ascend and descend two (2) flights of stairs
- Ability to work non-traditional hours, including evenings and weekends as necessary
- Requires extensive travel (70% annually) and ability to work in a wastewater treatment environment
Desired Qualifications
- Some college or technical school
- Working knowledge of pumping equipment, water treatment equipment, and controls
- Mechanical experience with tools and assembly piping, gaskets, and gears
- Electrical experience in relay logic, PLCs high voltage, and schematics
- Coding skills for PLC's and control panels
- Good oral and written communication
- Strong analytical and problem-solving ability
- Good customer service skills with accuracy and follow through
- Able to read and understand blueprints and wiring diagrams
- Excellent troubleshooting skills (electrical & mechanical) with ability to work independently
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