Field Service Technician
On-siteWest Palm Beach, Florida, United States
Job Summary
Diagnose, repair, and replace computer hardware including printers, servers, and data communications equipment at customer locations across banking, healthcare, and manufacturing sectors. Manage preventative maintenance schedules and parts inventory while coordinating with technical support and providing status updates to managers and customers. Travel to sites via company vehicle, occasionally assisting other technicians in adjacent territories, and may train new staff on the job. Submit required paperwork and handle customer interactions with strong verbal communication skills. Valid driver's license required; overnight travel up to 10%.
Required Qualifications
- Two or more years related experience and/or training
- Valid and current state Driver's License
- Self-motivated and able to work effectively under minimal supervision
- Ability to diagnose equipment operational errors and product failures
- Must be able to problem solve, think analytically and be attentive to detail
- Good verbal communication skills for interaction with customers
- Regularly required to stand, walk, sit, talk, write, and hear
- Reach with hands and arms and stoop, kneel, bend, crawl, push/ pull, twist and turn
- Frequently lift and/or move up to 25 pounds
- Occasionally lift and/or move up to 50 pounds
- Must be able to meet all physical requirements up to eight hours per day
- Able to travel overnight 5-10%
Desired Qualifications
- Associates degree (AA) or equivalent from two-year college or technical school preferred
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