Field Service Technician
$48,000–$52,000 year
Remote · Portland, Oregon, United States or New York City, New York, United States
Job Summary
The Field Service Technician role involves significant travel (up to 70%) for the installation of computer hardware components on large commercial trucks. Key responsibilities include troubleshooting installation issues, providing technical assistance, preparing customer shipments, and processing return material authorizations. Candidates should have a strong aptitude for computer hardware and technology, with excellent troubleshooting skills and attention to detail. Successful individuals will possess high personal motivation and effective communication skills, ideally with experience in CRM software and strong organizational abilities.
Required Qualifications
- Knowledge of basic tools, principles, and procedures required for installing computer systems in heavy-duty vehicles preferred.
- Solid track record of high-quality electronics installations.
- Experience with troubleshooting computer hardware and software.
- Proven ability to work well with a team.
- Experience working and communicating effectively with many different stakeholders.
Desired Qualifications
- Exceptional verbal and written communication skills.
- Tech Savvy.
- Creative problem solver.
- Experience with CRM software, ideally Salesforce.
- Experience with Microsoft and Google Office Suites.
Additional Requirements
- Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment.
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