Field Service Technician - Pocomoke City, MD
$55,000–$70,000 year
On-siteSalisbury, England, United Kingdom or Pocomoke City, Maryland, United States
Job Summary
Install and activate BarnTalk hardware at customer sites, then diagnose and resolve issues remotely or on-site using mechanical and electronic troubleshooting skills. Lead customers through a short sales-cycle buying journey to sell additional products while educating them on system operation and best practices. Perform maintenance visits, complete system audits, and support warranty claims or replacement part installs, keeping accurate records of all work. Travel frequently throughout the eastern shore peninsula, including Delaware, Maryland, and Virginia, working independently in remote field locations and varying weather conditions.
Required Qualifications
- 3+ years of experience installing or servicing mechanical/electrical systems
- 3+ years of experience in maintenance, electrical work, low voltage installation/support
- Strong understanding of agricultural operations
- Comfort working on-farm in various conditions
- Ability and willingness to travel during the week and in emergency situations on weekends
- Valid Driver's license
- Ability to rent a vehicle or drive a company vehicle
- Excellent organizational and communication skills
- Comfortable working in a startup environment
- Willingness to participate beyond core job responsibilities
- Willingness to voice ideas and impact change
- Must be able to lift up to 60 lbs
- Must be able to climb ladders
- Must be able to crawl through barns
- Must be able to work in varying weather conditions
- Must be available for weekend shifts in emergency situations
Desired Qualifications
- Experience in ag, HVAC, or controls
- IoT or wireless technology experience
- Working knowledge of hardware installation processes
- Ability to work independently in remote field locations
- Technical savvy and curiosity to deeply understand the customer's challenges and identify solutions
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