Field Service Technician
$44,720–$73,944 year
On-siteSouth Carolina, United States
Job Summary
Source and order parts for customers while diagnosing and repairing small engines and equipment. Maintain current knowledge of national and private label brands, troubleshoot 110- and 220-volt electrical systems, and explain diagnoses clearly to clients. Complete all required reports and forms for work assignments. Travel locally and regionally up to 50% of the time with occasional overnight stays, adhering to all safety and security procedures. Operate a mobile service vehicle with a valid state driver's license. Join a family business with roots on Minnesota's Iron Range, serving tradespeople and weekend warriors across 24 states with over 130 retail locations.
Required Qualifications
- 3+ years of experience repairing and maintaining small engines
- The skills to clearly explain the diagnosis and repair of the machine to the customer
- Troubleshooting and diagnostic skills, including 110- and 220-volt electrical systems
- Demonstrated accuracy and thoroughness
- The ability to travel locally and regionally up to 50% of the time with occasional overnight stays
- The ability to recognize and observe all safety and security procedures
- State driver's license and any required qualifications to operate the mobile service vehicle
- Strong organizational skills and fluency with Microsoft Office
- Knowledge of small engine theory (2 and 4 stroke): lubrication, cooling, ignition and fuel systems
- Extensive experience with electrical systems, plunger driven or axial pressure washer pumps and unloader systems, hydraulic theory, and associated diagnostic equipment and procedures
Desired Qualifications
- 2-year certification
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