Field Service Technician (Neptune) - Scranton, PA
Remote · Scranton, Pennsylvania, United States
Job Summary
Field Service Technician role focused on traveling between hospitals to troubleshoot and resolve Neptune medical equipment issues, build customer relationships, document service results, and adhere to quality records. Requires comfort with travel, strong communication skills, meticulous documentation, ability to work independently in a fast-paced environment, and proficiency with Microsoft Office. Opportunities to grow into engineering, project management, sales, or leadership paths; emphasis on problem solving, cross-functional collaboration, and maintaining patient confidentiality.
Required Qualifications
- High School Diploma or GED
- University or formal technical training preferred
- Valid driver’s license
- Minimum of 3 years technical service or equivalent experience preferred
- Bio-medical equipment maintenance, repair and installation experience preferred
- Proficient with Microsoft Office (computer software) and adaptability to learn company software
- HIPAA compliance knowledge
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