Field Service Technician
On-site · Tampa, Florida, United States
Job Summary
Diagnose, troubleshoot, and repair advanced laser, electrical, mechanical, and high-voltage systems; perform preventative maintenance and recommend proactive solutions to extend equipment lifespan; serve as the primary technical contact during on-site clinic visits; provide white-glove service and educate clinic teams on equipment best practices; act as an escalation point for complex technical issues requiring advanced expertise; calibrations, testing, and verification procedures to ensure equipment performance and compliance; maintain audit-ready documentation and inspection records; ensure adherence to FDA, OSHA, and company safety standards; independently manage service routes and prioritize urgent repair requests; collaborate with clinic teams to ensure a positive service experience; support onboarding and development of new technicians through mentoring and training; contribute to service documentation and knowledge bases; travel up to 100% (Monday–Friday) with occasional after-hours and weekend work; residence within 60 miles of a major U.S. airport; operate within a nationwide clinic network and maintain CRM/ERP systems and service reports.
Required Qualifications
- High school diploma or equivalent required
- 3+ years of mechanical, electrical, biomedical, or related field service experience
- Experience troubleshooting and repairing complex equipment systems
- Proficiency with diagnostic tools, schematics, and CRM platforms such as Salesforce
- Experience with ERP and inventory management systems preferred
- Valid driver’s license and ability to rent vehicles from major providers
- Residence within 60 miles of a major U.S. airport
- Willingness to travel extensively, including occasional weekends and after-hours support
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