Field Service Technician - Miami, FL
$46,758–$70,138 year
On-siteChicago, Illinois, United States
Chicago, Illinois, United StatesOn-siteFull Time$46,758–$70,138 yearBachelors DegreeLarge
Full TimeBachelors DegreeLarge
Job Summary
Diagnose system problems, repair high-speed cash-handling equipment, and manage parts/tools while ensuring overall customer satisfaction. Complete machine installations, engineering change notices, and hardware/software upgrades as assigned. Adhere to safety guidelines, report job site accidents, and maintain customer awareness during maintenance or downtime. Drive from your home daily to customer sites, including financial institutions and casinos, and accommodate rotational weekend, holiday, and on-call schedules.
Required Qualifications
- Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience
- Valid Driver's License
- Must be able to lift up to 50 pounds without assistance
- Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist
- Must be able to work at all our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc.
- Ability to work weekends and/or holidays on a rotational basis to accommodate business needs
- Must be available for an on-call rotation, typically once every 3 to 5 weeks including evenings and weekends, 24/7 might be necessary on rare occasions
- Must be able to drive to customer sites during working hours
- Occasional travel outside your assigned territory including air and overnight travel may be necessary
- Ability to accommodate limited accessibility at a job site
- Ability to work autonomously with minimal supervision
- Must be able to effectively work with electric schematics, logic diagrams, mechanical drawings
- AC/DC power distribution, and digital/analog circuitry
- Logical trouble shooting skills and capability to isolate problems at PCB or component level
- Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication
Desired Qualifications
- Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred
- Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM's or copier machines experience is preferred
- 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience
- Excellent customer service and communication skill
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