Field Service Technician
$62,400–$93,600 year
On-siteGainesville, Georgia, United States
Job Summary
Troubleshoot, repair, install, and maintain Marel machinery at client sites while providing customer training and aftercare for new installations. Prepare for service activities, maintain regular contact with customers, and report progress on all on-site tasks. Mentor junior technicians and provide basic training where applicable. This role requires extensive travel within the allotted territory, approximately 75% of the time, and includes reporting to the Field Service Manager. Candidates must possess mechatronics experience with electronic troubleshooting skills, valid US driver's license, and ability to lift up to 50lbs.
Required Qualifications
- Must be able to lift up to 50lbs
- Must have or obtain a Passport
- Valid US drivers' license
- Insurable driving record
- Must be authorized to work in the US without sponsorship now or in the future
- Travel approximately 75% of the time
- Knowledgeable in customer service principles and processes
- Assessing customer requirements
- Ensuring service quality
- Evaluating customer satisfaction levels
- Mechatronics experience
- Several years of electronic troubleshooting skills
- Customer face-to-face interaction skills
- Commercial service skills
- Social perceptiveness
- Technical competence in an engineering discipline
- Solid knowledge and experience with common business applications such as MS Outlook, Teams, Excel
- Good command of the English language
Desired Qualifications
- Industrial electrical certificate
- Poultry industry experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.