Field Service Technician
$42,994–$48,942 year
On-site · Joliet, Illinois, United States
Job Summary
Field Service Technician at IPG performs on-site installations, repairs, and preventive maintenance on IPG products, with responsibilities including documenting work orders, reporting faults, assisting in testing new products, and providing customer demonstrations. Requires knowledge of electronics/electromechanical systems, ability to convey technical concepts to non-technical customers, travel up to 50% (including overnight), and strong communication and organizational skills. Must be able to lift up to 60 lbs, operate tools, and work with precision while adhering to service agreements; role emphasizes independent work, strong safety mindset, and the ability to support senior technicians and field operations.
Required Qualifications
- High School degree or equivalent
- 3-5 years of related experience
- Must have a valid state driver’s license and good driving record
- Strong written and oral communication skills
- Ability to work independently with little supervision
- Must be able to lift up to 60 lbs and carry up to 20 lbs
- Flexibility to work extended hours and weekends/holidays as needed
- Experience with electronics and electromechanical principles
- Experience with PC applications including Microsoft Office
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