Field Service Technician
$42,994–$48,942 year
On-site · DuPont, Washington, United States
Job Summary
Field Service Technician responsible for on-site installations, repairs, and maintenance of IPG equipment at assigned locations; performs preventive maintenance, provides product demonstrations, documents faults and service activity, and supports customers to ensure continuity of operations; requires travel with significant uptime, strong communication skills, and the ability to work independently while maintaining comprehensive records.
Required Qualifications
- High School degree or equivalent
- Associate degree in technology field, e.g., mechanical, electrical, electronics preferred
- 3-5 years of related experience
- Broad knowledge of electronics and electromechanical principals
- Skilled in the use of PC applications, including Microsoft Office Suite
- Must be knowledgeable in the use of basic tools, including multimeters
- Ability to present technical concepts to non-technical individuals
- Ability to understand technical diagrams and manuals
- Strong written and oral communication skills
- Must be able to work independently with little supervision
- Good customer service and organizational skills
- Travel requirements include overnight travel, both by car and by air, that may frequently exceed 50% of a work week
- Employee must hold a valid state driver’s license and have a good driving record
- Flexibility to work extended hours during work week and have open availability to work weekends and holidays on an as-needed basis
- Must have the ability to lift 60 lbs. or less, carrying and lifting tools and parts weighing up to 20 lbs
- Must be able to bend, squat, walk, stand and/or sit for prolonged periods of time
- May be required to push and pull a cart with equipment weighing up to 60lbs
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