Field Service Technician
RemotePennsylvania, United States
Pennsylvania, United StatesRemoteFull TimeLarge
Full TimeLarge
Job Summary
Perform preventative maintenance on Jenbacher and Waukesha engines, including oil changes, valve adjustments, and lubrication checks. Troubleshoot and repair engine issues using diagnostic equipment, hand tools, and power tools while interpreting schematics and safety documents. Work in non-climate-controlled conditions with the ability to travel, including overnight trips. Operate under a shift model and on-call rotation. Requires seven years of technical experience, fluency in English, and strong customer communication skills.
Required Qualifications
- Must have prior mechanical experience such as automotive, power generation, heavy equipment or diesel engines
- Experienced using tools (including diagnostic equipment, hand tools, and power tools)
- Ability to read, interpret safety documents, schematics and other mechanical diagrams
- Experienced in troubleshooting and repairs of an engine
- Willing to work in non-climate-controlled conditions
- Ability to travel incl. overnight travel
- Strong computer skills including Microsoft Word, Excel, Outlook
- Must have a positive attitude, strong work ethic and desire to succeed
- Must be able to communicate via telephone & email
- Strong customer service mindset
- Strong skills to drive, support, Empower and inspire the Service teams and Customers
- 7 years' experience in a technical role or extensive years of experience with issue resolution exposure within (Field-) Service on engines
- Technical attitude
- Strong business acumen
- basic IT skills
- Willingness to work in shift model (depending) and on call
- Experience working with electrical or mechanical systems
- Fluency in English a must
- Good interpersonal skills
- Strong communication skills
- experienced in customer communications
- Boundaryless and multi-culture working mindset
- team player
- Able to work efficiently without direct supervision
Desired Qualifications
- Multi-working experience with Jenbacher gas engines in the field, operational & commissioning, all engine types
- Jenbacher training certifications: FTB, FTA, CT1, CT2, MR6
- Mechanical RCA research and analysis exposure
- Previous field experience a bonus
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