Field Service Technician - Industrial
$45,635–$51,917 year
On-site · Cleveland, Ohio, United States
Job Summary
Field Service Technician at IPG is responsible for on-site maintenance and repairs of IPG products at the assigned location, performing installations, preventive maintenance programs, servicing tasks, and providing customer demonstrations and training. The role requires knowledge of electronics and electromechanical principles, the ability to interpret technical diagrams and manuals, strong communication and customer-service skills, independence in work, and willingness to travel extensively (overnight) with a valid driver's license. The position emphasizes maintaining customer operations in line with service agreements, submitting work orders and reports, and supporting senior technicians. Travel-heavy field work and hands-on mechanical/electrical tasks are core components of the daily responsibilities, with opportunities to contribute to product testing and the rollout of new equipment.
Required Qualifications
- High School degree or equivalent
- Valid state driver’s license
- Must be able to lift up to 60 lbs and handle physical tasks
- 3-5 years of related experience
- Strong written and oral communication skills
- Ability to read technical diagrams and manuals
- Ability to present technical concepts to non-technical individuals
- Travel requirements including overnight travel may exceed 50% of a work week
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