Field Service Technician II
$45,157–$135,450 year
On-siteLong Island City, New York, United States
Job Summary
Conduct on-site maintenance, repair, and installation of warm and cold laboratory equipment across customer locations. Diagnose and analyze control circuits, interpret piping and electrical schematics, and perform precision calibration using metrology instrumentation. Execute scheduled and unscheduled preventive maintenance, including IQ/OQ/PQ validations, refrigerant recovery, and part replacements. Document all service activities by completing work orders, maintenance checklists, and daily time sheets while adhering to company SOPs. Participate in an on-call rotation schedule with up to 50% domestic and international travel required.
Required Qualifications
- at least 2 years transferable work experience
- High school diploma
- Completed HVACR trade school training, or equivalent
- EPA certification TYPE I & II
- Must hold valid driver's license
- Proficient in Microsoft Office Suite
- Aptitude to interpret piping and electrical schematics
- Aptitude to troubleshoot complex control circuits on laboratory equipment
- Aptitude to read, understand, and follow company SOPs for all work
- knowledge of electronics, digital controls, cascade and basic refrigeration theory
- control and mechanical techniques in the laboratory setting
- Up to 50% travel required, both Domestic and International
- Must be able to perform refrigerant recovery and charging on refrigeration systems
- Must be able to utilize software and technology, hand tools and metrology instrumentation
- Must be able to follow schematics to perform basic diagnoses of units
- Must be able to apply techniques to use pressure gauges and interpret measurement findings
- Must be able to participate in on-call rotation schedule
- Must be able to perform scheduled and unscheduled preventive maintenance inspections, installations, and service requests
- Must be able to identify, analyze, and repair laboratory equipment
- Must be able to complete work orders for each job, maintenance checklist, and daily time sheets
- Must be able to perform IQ/OQ/PQ, Validations, and equipment qualifications
- Must be able to perform equipment installations according to manufacturer requirements
- Must be able to diagnose and analyze control circuits on variety of laboratory equipment
- Must be able to operate and navigate control systems
- Must be able to perform precision calibration of various laboratory equipment
- Must be able to communicate effectively with customers during on site services
- Must be able to ensure customer satisfaction by identifying, analyzing, and repairing laboratory equipment at customer's laboratory setting
- Must be able to provide technical assistance on equipment maintenance and repair of many types and brands of warm and cold laboratory equipment products
- Must be able to ensure laboratory equipment operates to manufacturer and customers' requirements
- Must be able to use precision measuring tools for diagnostic troubleshooting of laboratory equipment
- Must be able to perform part replacements as required by customers in a laboratory setting
- Must be able to perform skilled maintenance and repair services on many brands and types of equipment
- Must be able to represent the company by serving as the direct customer contract
- Must be able to perform basic diagnoses of units
- Must be able to pass additional drug screening (Safety Sensitive Role)
Desired Qualifications
- Universal certification
- Experience with Temperature mapping
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