Field Service Technician II
$39,520–$43,680 year
On-siteNorth Carolina, United States or Wilmington, North Carolina, United States
Job Summary
Provide on-site technical support, maintenance, and repairs for black and white, color, and multifunctional printers, copiers, and other office equipment at customer locations. Diagnose equipment issues, perform installations and upgrades, make hardware modifications, and retrofit existing units. Deliver product training efficiently and complete field calls according to priority while managing time effectively. Rebuild components at the shop and continuously enhance technical skills for assignments. This role supports local businesses, organizations, and institutions by ensuring their office equipment functions properly to drive organizational progress.
Required Qualifications
- High School Diploma or GED
- 3 years or more of expertise in one or more of the following: Technical repair, service, and installation of copier/office equipment (Preferred)
- Technical service, repair or training of Photo ID systems/software, printers, ID Badge, or Fingerprint equipment
- Technical service, repair, or support of comparable products
- Advanced education or certification or internships in respective areas can be used to meet experience requirement
- Intermediate computer skills and good electro-mechanical skills
- Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching
- A valid driver's license and auto insurance coverage per Toshiba policy for positions entailing use of personal car while on company business
Desired Qualifications
- Technical repair, service, and installation of copier/office equipment (Preferred)
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