Field Service Technician II San Francisco, CA (Emeryville)
$70,512–$91,125 year
On-siteSan Francisco, California, United States or Alameda, California, United States
Job Summary
Install and service wireless communications equipment, including UHF/VHF systems, dispatch consoles, and CCTV gear. Create mid-level programming codeplugs with 12+ channels, trunking, and multiple zones. Recommend appropriate hardware to meet customer requirements while diagnosing, repairing, and installing RF equipment. Perform diagnostics on two-way radio systems and interpret schematics and blueprints. Some regional or overnight travel and on-call hours may be required. This role supports BearCom's North American distribution of wireless voice, data, and video solutions.
Required Qualifications
- 5+ years of Service Technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and /or communication field
- Extensive knowledge and understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems
- Ability to interpret schematics, blueprints, and diagrams
- Knowledge of battery backup systems, base stations, repeaters, multicouplers, and duplexers, TCP/IP principles and NIC programming
- Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDRs, FDRs, and multi-meters
- Proficiency with MS Office Suite, such as Microsoft Word and Excel
- Must have a valid driver's license
- Drug screenings and background checks are part of the hiring process which may also include a Motor Vehicle Record check
- Some Regional and/or Overnight Travel and On-Call Hours May Be Required
Desired Qualifications
- Proficient Electronics Background
- Experience in Diagnosing, Repairing, Programming, and Installing RF Equipment
- Understands Two-Way Radio Theory and RF Propagation Characteristics at Various Frequency Bands
- Competent Operating Test Equipment (Communications Service Monitors, Wattmeters, TDRs, FDRs, Multimeters)
- IP Networking Experience a Plus
- Proficient in MS Office Suite (Outlook, Word, Excel)
- CET Certification a plus
- Journeyman level must be attained within 6 months of employment
- Associate degree in Electronics Technology or equivalent
- R56 Certified Installer
- Motorola Astro 4x-7x training providing support for various system operations
- Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc..)
- Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max etc.)
- Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level
- Security Clearance preferred
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