Field Service Technician II

Job Summary

Required Qualifications

• •100% Travel
• •Valid passport
• •Competence to work on wind turbines
• •Ability to climb wind turbines (upwards of 130m)
• •Ability to lift, carry, and maneuver equipment and tools weighing up to 50-75 lbs regularly
• •Stamina to work long shifts, often in remote or outdoor environments
• •Ability to bend, kneel, crouch, and reach in confined or awkward spaces
• •Good range of motion and physical agility
• •Ability to work in varying weather conditions including extreme heat, cold, wind, and rain
• •Adequate visual acuity (corrective lenses acceptable)
• •Hearing ability to safely operate tools, read instruments, and communicate effectively in noisy environments
• •Ability to safely access, reach, and perform required tasks while using mandatory safety equipment
• •Ability to wear and operate personal protective equipment (PPE), including harnesses, helmets, gloves, and fall protection systems
• •Completion of safety training, including CPR and first aid
• •Ability to safely ascend, descend, and work within wind turbine towers while utilizing all required fall protection and safety equipment
• •Ability to properly fit and use company-approved harnesses, ladders, climbing systems, and other personal protective equipment in accordance with safety standards and manufacturer specifications
• •Eligible to work in the United States without requiring company sponsorship
• •Bachelor's degree in Electrical or Mechanical Engineering
• •Wind Program Graduate
• •GWO certification
• •1-2 years of relevant experience
• •Basic Safety Training (BST)
• •Basic Technical Training (BTT)
• •Advanced Rescue Training (ART)
• •Fall Protection/Rescue Training
• •LOTO
• •First Aid/CPR/AED
• •GWO Working at Heights
• •GWO Manual Handling
• •GWO Fire Awareness
• •GWO First Aid
• •GWO ART
• •GWO BTT
• •GWO SGTT
• •Proficient with Microsoft Office products (minimum Excel, Word and Power Point)

Desired Qualifications

• •Open to travel to customer wind farms for long periods of time
• •Work independently
• •Great communication skills
• •Well organized
• •Motivated
• •Technical background in servicing wind turbines
• •Hands on service and aftermarket support experience
• •Claims and quality department support experience
• •Specific trainings and electrical / mechanical competencies
• •Diagnostic testing experience
• •Installation experience
• •Troubleshooting experience
• •Maintenance experience
• •Repairs to mechanical, electrical and hydraulic components/systems experience
• •Electrical Troubleshooting
• •Hydraulic Troubleshooting
• •Disc Troubleshooting
• •Complete various reports, checklists, and hazard analysis
• •Participate in company and customer HSE/training programs
• •Deliver exceptional customer experience/service
• •Follow and implement work procedures for specific scopes of work to inspect, repair, and maintain Wind Turbine components
• •Populate, track and communicate client and company documentation
• •Maintain a clean work area, equipment, and tooling
• •Investigate scope of work
• •Gather and review Manuals and Drawings
• •Request pictures and information from site
• •Request customer personnel
• •Verify the brakes, discs, and hydraulic systems are properly installed/integrated
• •Trouble shoot and fault finding during various service jobs
• •Check existing brake system during regular service visits
• •Groove discs in wind turbine
• •Write detailed, high quality reports incl. recommended spare parts
• •Upsell spare parts while on service jobs
• •Secure service contracts with customers
• •Perform field claim jobs
• •Put training programs together for customers
• •Excellent communication skills (verbal and written)
• •Ability to listen to customers wants, needs and expectations
• •Stay on site during service visits until client releases us
• •Technical understanding and background knowledge of wind turbines
• •Customer Service skills
• •Ability to communicate with customers promptly
• •Ability to work in a team environment and share information among peers
• •Ability to handle deadlines and stressful situations
• •Ability to climb wind turbine towers up to 300 feet and work confidently at elevated heights for extended periods
• •Must have the stamina to work long shifts, often in remote or outdoor environments
• •Ability to work in varying weather conditions including extreme heat, cold, wind, and rain while wearing required safety gear
• •Ability to safely access, reach, and perform required tasks while using mandatory safety equipment
• •Must be able to wear and operate personal protective equipment (PPE), including harnesses, helmets, gloves, and fall protection systems
• •Completion of safety training, including CPR and first aid
• •Ability to safely ascend, descend, and work within wind turbine towers while utilizing all required fall protection and safety equipment
• •Candidates must be able to properly fit and use company-approved harnesses, ladders, climbing systems, and other personal protective equipment in accordance with safety standards and manufacturer specifications
• •Bachelor's degree in Electrical or Mechanical Engineering preferred
• •Or combination of education and experience to be considered in lieu of a degree
• •GWO certification highly preferred