Field Service Technician I
$38,480–$48,880 year
On-sitePottstown, Pennsylvania, United States
Job Summary
Maintain, service, and repair printers, copiers, and office technology at customer locations while providing product training and support. Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits, completing service calls based on priority and managing your schedule effectively. Maintain parts inventory, tools, and test equipment, and perform preventative maintenance. Accurately document service activities and follow safety policies and procedures. Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed. Earn hourly pay of $18.50 - $23.50 depending on experience.
Required Qualifications
- High School Diploma or GED
- Minimum of 1 year of experience in technical repair, service, installation, training, or support of copier and office equipment, Photo ID systems/software, printers, ID Badge systems, fingerprint equipment, or comparable products
- Valid driver's license and auto insurance coverage per Toshiba policy for positions requiring the use of a personal vehicle for company business
- Ability to lift 50 lbs. and perform frequent bending, lifting, and reaching
Desired Qualifications
- Relevant education, certifications, or internships in related fields
- Experience with document management systems, multifunction printers (MFPs), print devices, and/or 6 months of Shop Tech experience
- Intermediate computer skills
- Strong electro-mechanical aptitude
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