Field Service Technician I
$37,440–$39,520 year
On-siteRochester, New York, United States
Job Summary
Service and maintain customers' digital office equipment (copiers) in assigned territory by performing diagnostic tests, cleaning, repairing, or replacing parts and components. Repair copy and printer equipment hardware and software related issues, verify equipment functioning through test initiatives and final adjustments, and assess customer software and hard copy orders for production problems. Complete document service actions including service forms, reports, logs, and records, while maintaining and servicing company office equipment and color systems on customer premises. Perform copier machine modification and software upgrades/maintenance. Own new requests and explore opportunities to add value to position accomplishments. Valid Driver's License required; $18.00-$19.00 hourly with monthly bonuses and mileage reimbursement.
Required Qualifications
- High School Diploma or GED
- A minimum of one year of experience in one or more of the following: Technical repair, service & installation of copier/office equipment
- A minimum of one year of experience in one or more of the following: Technical service, repair or training of Photo ID systems/software, printers, ID Badge, or Fingerprint equipment
- A minimum of one year of experience in one or more of the following: Technical service, repair or support of comparable products
- Advanced education or certification or internships in respective areas
- Ability to lift 50 lbs.
- Valid Driver's License
Desired Qualifications
- Technical repair, service & installation of copier/office equipment (Preferred)
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