Field Service Technician I-II (32259)
On-site · Chandler, Arizona, United States
Job Summary
Field Service Technician I-II responsible for client-site servicing, repair, and installation of company products, including preventive maintenance, unscheduled maintenance, and startups. Requires interpreting operation manuals to diagnose tool failures, documenting maintenance and service reports, and coordinating with customers on parts replacement. Must have strong troubleshooting abilities, customer relations, and the ability to work with hardware, software, and systems networking; expects flexibility to work outside standard hours and travel as needed.
Required Qualifications
- High School or AS Associate of Science degree in Electronics or completion of an accredited basic electronics program or equivalent experience
- Two (2) to Six (6) years of work-related experience or related transferrable experience, preferably in the semiconductor industry
- Working knowledge of mechanical skills
- Working knowledge of principles of semiconductor and/or vacuum technology
- Strong Customer Relations skills
- Demonstrated ability to troubleshoot down to a component level
- Working knowledge of computer systems including software packages such as Microsoft Office
- Strong relationship-building skills with the ability to collaborate and work effectively with internal colleagues and customers
- Demonstrated teamwork skills. Demonstrated excellent written and oral communication skills
- Verify good driving record if servicing customers offsite
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