Field Service Technician I
$62,400–$79,040 year
On-siteWoodbury Orange County, New York, United States
Job Summary
Conduct field service calls, perform diagnostic repairs, and execute maintenance updates on Clever Devices electronic and computerized equipment at customer or Transit Authority facilities. Manage spare parts inventory and maintain the company service vehicle. Serve as the primary point of contact for service inquiries, troubleshoot issues to ensure quality, and proactively report repair trends. Create logs for all service activities and maintain a clean work site while adhering to business etiquette standards. This role requires onsite work at customer locations, weekend, overnight, and on-call shifts, with up to 75% travel within the United States.
Required Qualifications
- 3+ years' experience as a mechanical service technician
- Hands on experience with electronics and computer systems
- Working knowledge in networking and software applications
- Clean driving record that is maintained as such for insurability
- Superior trouble shooting and problem-solving skills
- Strong computer skills including working knowledge of MS Office including Word and Excel, and ability to learn new programs such as Axapta or customer specific software
- Strong organizational skills
- Good interpersonal skills
- Strong time management skills
- A.A.S or equivalent
- Ability to travel up to 75% within the United States
- Must be available for weekend, overnight, and on-call shifts
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