Field Service Technician I
On-site · Warren, Ohio, United States
Job Summary
The Field Service Technician I performs client-site servicing, repair, and installation of company products. Responsibilities include diagnosing mechanical, hardware, software, and systems failures, providing technical support to customers, and minimizing customer downtime through effective repair solutions. The role also involves in-house service support, new product quality control, and preparing failure analysis reports. Successful candidates will have strong organizational skills and the ability to communicate effectively with customers.
Required Qualifications
- Ability to acquire basic product knowledge
- Ability to use hand tools to pack shipments
- Good verbal skills
- Competent in proofreading, editing, spelling, composition and possess a good vocabulary
- Very well organized
- Two to four years related experience with products and applications; or equivalent combination of education and experience
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