Field Service Technician - Friday- Tuesday - Santa Rosa, CA
$52,000–$62,400 year
On-site · Santa Rosa, California, United States
Job Summary
Field Service Technician responsible for diagnosing and repairing high-speed cash-handling equipment, delivering excellent customer service, installing and upgrading hardware/software, and supporting on-site maintenance at customer locations within an assigned territory. Candidates should have electro-mechanical expertise, experience with ATM/currency sorters or similar equipment, ability to read schematics and diagrams, and be willing to travel and work a rotating schedule including weekends/on-call. The role includes driving a company van from home to sites, lifting up to 50 pounds, and complying with safety and environmental guidelines. Benefits include 401(k), parental leave, comprehensive health plans, adoption assistance, tuition assistance, and opportunities for advancement. Salary ranges from $25-$30 per hour, with actual pay adjusted per factors such as experience and location.
Required Qualifications
- REQUIRED EDUCATION AND QUALIFICATIONS
- Education Level: Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience
- Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred
- Qualifications: Excellent customer service and communication skill
- Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication
- Logical trouble shooting skills and capability to isolate problems at PCB or component level
- Ability to effectively work with electric schematics, logic diagrams, mechanical drawings
- AC/DC power distribution, and digital/analog circuitry
- Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred
- 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience
- Hold a Valid Driver’s License
- While some computer knowledge is required, this position is focused electro-mechanical repair
- The ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals
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