Field Service Technician - Eastern US
On-site · Charlotte, North Carolina, United States
Job Summary
Field Service Technician responsible for installation, maintenance, troubleshooting, and service of industrial equipment across the Eastern US and North America. Roles include testing and commissioning systems, educating customers on preventative maintenance, preparing quotes and service reports, and traveling domestically and internationally for training and support. Requires strong mechanical and electrical capabilities, ability to read drawings, familiarity with ABB and FANUC robotics, and a willingness to travel ~75% annually to North America. Emphasizes customer-facing communication and building strong client relationships.
Required Qualifications
- High School Diploma/GED or equivalent technical experience
- 5+ years of experience as a Service Technician (industrial environment)
- Strong mechanical skills including Conveyor systems, Bearing replacement, Chain/sprocket systems, Wear part replacement, Equipment leveling and alignment
- Strong electrical skills including Low-voltage troubleshooting, Electrical panels, 480V systems
- Ability to read and interpret mechanical and electrical drawings
- Familiarity with ABB and FANUC robotic systems
- Proficient with hand tools, power tools, multimeter, and diagnostic equipment
- Ability to work flexible hours based on customer schedules
- Excellent communication, organizational, interpersonal, and diagnostic skills
- Ability to work independently with minimal supervision
- Willingness to travel approximately 75% annually throughout North America
- Valid U.S. driver’s license with clean driving record and reliable transportation
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