Field Service Technician/Dispenser - Concrete Admixtures (Eastern WI)
$60,000–$85,000 year
RemoteUnited States
Job Summary
Assemble, install, calibrate, and maintain dispenser equipment, including electrical and mechanical components. Perform preventive and emergency repairs to ensure uptime, assist customers with proper use, and maintain service logs and inventory. Partner with sales representatives to build customer relationships, call in delivery orders, and respond to requests, noting that overnight travel may be required. Plan and schedule service work while executing administrative duties like equipment ordering and compliance documentation. Follow all safety regulations and company policies. This role supports the Concrete and Cement Admixtures Team at MAPEI Corporation in Eastern WI.
Required Qualifications
- High school diploma or GED
- Valid driver's license
- Good driving record
- Physically able to climb, bend, stretch, and lift up to 50 lbs. independently
- Ability to maintain a high travel requirement in the assigned region
Desired Qualifications
- Trade certification
- 4+ years' experience in construction or dispenser equipment
- Proficient in mechanical, electrical, and basic plumbing systems
- Ability to read and interpret mechanical/electrical drawings
- Strong organizational, planning, and customer service skills
- Effective oral and written communication
- Able to manage conflict and build positive relationships
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