Field Service Technician
$60,000–$60,000 year
On-siteSchenectady, New York, United States
Job Summary
Perform ANSI-certified calibrations, maintenance, equipment repairs, and installations on a wide range of audiology equipment while ensuring preventative maintenance follows best practices. Calibrate equipment received at the regional office and coordinate returns. Build and maintain customer relationships by providing service and technical support, identifying potential clients, and cultivating sales opportunities to support territory growth. Maintain accurate customer and equipment records and collaborate with the Office Administrator for scheduling. Stay updated and attend all identified required training. Travel up to 80% regionally across Mississippi from Jackson to Shreveport LA, including some overnight trips, working independently with minimal supervision.
Required Qualifications
- High school diploma or equivalent
- A two (2) year Technical or Engineering degree or related experience
- Willingness to follow the guidelines detailed in the e3 Proficiency and Certification handbook
- Travel as much as 80% of the time
- Some overnight trips
- Prolonged periods of sitting at a desk and working on a computer
- Physically able to reach, stretch, bend, and sit for long periods of time during a daily routine
- Physically able to drive a vehicle for prolonged periods of time
- Ability to Lift up to 50 pounds, bending and lifting throughout the workday
- Occasional walking, stooping, kneeling, crawling, and crouching
- Must have a valid driver's license and maintain a clear driving record
- Clear background check including criminal history and education verification
- Must pass Drug Test (including Cannabis)
Desired Qualifications
- Effective verbal & written communication with professional appearance
- Excellent interpersonal and customer service skills
- Excellent sales and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Proficient with Microsoft Office Suite, and database management systems
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.