Field Service Technician - Chattanooga, TN
$41,600–$56,160 year
On-siteChicago, Illinois, United States
Job Summary
Diagnose system problems and repair high-speed cash-handling equipment like check sorters, ATMs, and copiers while ensuring overall customer satisfaction. Manage parts and tools, complete machine installations, and execute engineering change notices or hardware/software upgrades as needed. Maintain customer awareness of progress during maintenance or downtime and adhere to safety guidelines by reporting any job site accidents. Drive from your home daily to customer sites across financial institutions, casinos, truck stops, and retail locations, utilizing a provided company van. Work weekends and holidays on a rotational basis, including an on-call rotation every 3 to 5 weeks, with occasional overnight travel outside your assigned territory.
Required Qualifications
- Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience
- Certificates in related fields, i.e. mechanics, electronics, automation, data processing
- Excellent customer service and communication skill
- Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication
- Logical trouble shooting skills and capability to isolate problems at PCB or component level
- Ability to effectively work with electric schematics, logic diagrams, mechanical drawings
- AC/DC power distribution, and digital/analog circuitry
- Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM's or copier machines
- 3-5 years of technical field service repair experience, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience
- Hold a Valid Driver's License
- Must be able to lift up to 50 pounds without assistance
- Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist
- Ability to work at all our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc.
- Ability to work weekends and/or holidays on a rotational basis to accommodate business needs
- Must be available for an on-call rotation, typically once every 3 to 5 weeks including evenings and weekends, 24/7 might be necessary on rare occasions
- Must be able to drive to customer sites during working hours
- Occasional travel outside your assigned territory including air and overnight travel may be necessary
- Ability to accommodate limited accessibility at a job site
- Ability to work autonomously with minimal supervision
Desired Qualifications
- Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred
- Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM's or copier machines experience is preferred
- 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience
- While some computer knowledge is required, this position is focused electro-mechanical repair
- The ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.