Field Service Technician
On-siteDuluth, Georgia, United States
Job Summary
Travel to customer sites for system startups, media replacement, and remote-unresolvable system issues. Train customers on equipment operation by reviewing O&M manuals and provide onsite technical support for troubleshooting mechanical, electrical, or process problems. Collaborate with engineering and project management teams to ensure successful system startups and resolve customer technical challenges. This role requires approximately 75% travel, with onsite work expected when not on the road. The position involves outdoor work in all weather conditions, potentially hazardous environments, and exposure to dangerous chemicals. Candidates must regularly stand, walk, bend, lift items over 60 pounds, and climb ladders. ChartWaterTM is a global manufacturer and service provider of engineered solutions for municipal water treatment and industrial process applications.
Required Qualifications
- High School Diploma or GED equivalent
- A minimum of 3 years field service-related work experience
- A working knowledge of drinking and process water treatment systems
- A working knowledge of membrane systems
- A working knowledge of filter systems
- A working knowledge of components
- A working knowledge of ancillary equipment
- A strong mechanical aptitude
- Proven ability to address difficult customer interactions in a positive and productive manner
- Estimated 75% travel required
- This position primarily works outdoors, in all types of weather, and in potentially hazardous environments
- Exposure to dangerous chemicals
- Regularly required to talk and hear
- Very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and ladder climbing all day
- Must frequently lift and/or move items over 60 pounds
- Close vision
- Distance vision
- Color vision
- Peripheral vision
- Depth perception
- Ability to adjust focus
Desired Qualifications
- A Trade school certification
- Experience in a water treatment environment
- Electrical controls and instrumentation competency
- PLC knowledge
- Proficiency with Microsoft Excel and Word
- Experience commissioning of equipment
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