Field Service Technician, Billings, MT

Job Summary

Required Qualifications

• •strong mechanical or electrical background
• •strong diagnostic skills
• •strong platform based on our world-class R&D capabilities
• •premium, high-tech products
• •automation, digitalization and electrification
• •sustainability
• •bright, curious, and forward-thinking
• •multi-cultural team members
• •motivated by serving customers and employees
• •future proofing business
• •inclusive learning culture
• •competitive wages and benefits
• •strong support for learning and professional development
• •opportunities to grow a successful, rewarding career
• •diverse, collaborative, and globally connected organization
• •values innovation, fairness, and long‐term impact
• •global leading supplier of equipment and tools, parts, service, digital solutions and sustainability-driving technologies
• •mining and construction industries
• •rock drilling, rock cutting, loading and hauling, tunneling and quarrying
• •troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components
• •new equipment commissioning
• •training at customer sites
• •minimal supervision
• •Billings, MT market
• •Idaho
• •underground
• •surface shops
• •bolters/drillers
• •diesel trucks
• •loaders
• •hydraulics
• •engine
• •electrical
• •Inspect equipment for proper performance
• •determines faults and malfunctions
• •Adjust equipment and repair/replace defective parts components or systems
• •scopes of work
• •Tests repaired equipment to ensure proper operational performance
• •Complete accurate time records
• •technical reports
• •failure reports
• •parts lists
• •continuous improvement initiatives
• •industry, customer, product developments
• •technical best practices
• •strong relationships with internal and external customers
• •smooth operations
• •customer satisfaction
• •Sandvik, Customer, State, and Federal regulatory safety policies
• •customer satisfaction within the area of primary responsibility
• •working underground and surface
• •comfortable with these conditions
• •approximately 50% travel
• •company vehicle
• •Attributes of a safety champion
• •capable of working alone
• •stopping work if required
• •Excellent troubleshooting ability
• •strong diagnostic and problem-solving skills
• •knowledge of hydraulics
• •pneumatics
• •electrical systems
• •ISO standards
• •Technical certification or diploma in mechanical or electrical fields
• •equivalent years of professional field/technical experience
• •minimum of 7 years industry related experience
• •underground experience
• •diesel and high voltage electrical experience
• •Success in team environments
• •excellent communication skills
• •Previous success in self-motivated roles
• •Previous success in customer satisfaction
• •Ability to read blueprints
• •interpret equipment schematics
• •Active Listening skills
• •Success with both internal as well as external customers
• •Flexibility in the workplace
• •Billings, MT
• •At least 50% of time, via truck or air
• •$35.00 to $45.00/hour
• •4 12's
• •travel time
• •Schedule and hours will vary
• •legal right to work in the United States
• •indefinite basis
• •without employer sponsorship
• •temporary work authorizations, including OPT
• •health, dental, and disability insurance
• •401(k) retirement savings plan
• •opportunities for professional competence development
• •training
• •career advancement

Desired Qualifications

• •Master's degree preferred
• •English major preferred