Field Service Technician, Billings, MT
$72,800–$93,600 year
On-siteBillings, Montana, United States
Job Summary
Troubleshoot, repair, and maintain mechanical and electrical aspects of underground mining equipment at high-profile sites, with a primary focus on bolters, drillers, diesel trucks, loaders, hydraulics, engines, and electrical systems. Commission new equipment and train customers at sites with minimal supervision. Inspect equipment for faults, adjust systems, replace defective components, and test repaired units for operational performance. Maintain accurate time records, technical reports, failure reports, and parts lists while participating in continuous improvement initiatives. Build strong relationships with internal and external customers to ensure satisfaction and compliance with all safety policies. This role covers the Billings, MT market (sometimes Idaho), involves approximately 50% travel via company vehicle, and requires working both underground and on surface. Candidates must possess strong diagnostic skills, knowledge of hydraulics and electrical systems, and at least seven years of industry experience including underground work.
Required Qualifications
- strong mechanical or electrical background
- strong diagnostic skills
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Must be able to effectively lead and coach others
- Strong attention to detail
- Must be able to read blueprints, and interpret equipment schematics
- Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience
- minimum of 7 years industry related experience
- Must have underground experience
- Technical experience to include diesel and high voltage electrical experience
- Success in team environments
- excellent communication skills
- Previous success in self-motivated roles
- Previous success in customer satisfaction
- Ability to read blueprints, and interpret equipment schematics
- Must have the legal right to work in the United States on an indefinite basis without employer sponsorship
- Must be comfortable with underground and surface conditions
- Must be able to effectively lead and coach others
- Must be able to read blueprints, and interpret equipment schematics
Desired Qualifications
- Active Listening skills
- Success with both internal as well as external customers
- Flexibility in the workplace
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